999bh Terms and Conditions
Please read these terms carefully before using the 999bh platform. This is a legally binding agreement between you and us.
Important Notice: By accessing the 999bh platform or registering an account, you fully agree to these terms and conditions. This platform is intended for users aged 21 and above only.
1. Introduction and General Information
999bh is an online betting and casino platform operated for bettors in Bangladesh. These terms and conditions apply to the 999bh website, application, and all related services.
When you create an account on 999bh, access the platform, or use any of its services, you automatically agree to these terms and conditions. If you do not agree with these terms, please refrain from using the platform.
999bh reserves the right to modify these terms at any time. Users will be properly notified before any changes take effect. Continued use of the platform after changes have been made will be taken as your acceptance of the updated terms.
2. Eligibility and Account Registration
Age Requirement and Eligibility
- The minimum age to use the 999bh platform is 21.
- You must register an account in your own name.
- Each person may operate only one account.
- It is your own responsibility to confirm whether online betting is legal in your area.
- Accounts registered fraudulently by minors will be closed immediately.
Registration Process
- All information provided at the time of registration must be accurate, complete, and up to date.
- Providing incorrect or false information may result in the account being suspended or cancelled.
- Keeping your password confidential is entirely your responsibility.
- If you discover any unauthorised use of your account, notify us immediately.
- Managing an account through a third party is prohibited.
3. Deposit and Withdrawal Policy
Deposit Rules
- The minimum deposit amount is ৳200 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Deposits must be made only from your own payment account.
- Using a third-party payment account may result in funds being forfeited.
- Using the platform for money laundering or fraudulent purposes is strictly prohibited.
Withdrawal Rules
- The minimum withdrawal amount is ৳500.
- Withdrawals are generally processed within 1 hour.
- Withdrawals can only be made to verified payment methods.
- Withdrawals may be held if bonus terms have not been met.
- 999bh reserves the right to verify unusual transactions.
4. Bonus and Promotion Terms
Welcome Bonus
999bh offers new members a 150% first-deposit bonus of up to ৳20,000. The following conditions must be met to receive this bonus:
- The wagering requirement on the bonus amount is 10 times (10x).
- The bonus applies to the first deposit only and can be received once per account.
- Any attempt to claim bonus benefits by creating multiple accounts will result in all accounts being closed.
- Withdrawing before the bonus terms are met will result in the bonus being cancelled.
Other Promotions
- 999bh regularly offers various promotional offers, each of which may have its own terms and conditions.
- It is your responsibility to read the relevant terms before participating in any promotion.
- 999bh reserves the right to modify or cancel any promotion at any time.
- If bonus abuse or fraud is proven, the bonus and any related winnings will be forfeited.
5. VIP Program Terms
The 999bh VIP program has five tiers, and a weekly cashback benefit is provided at each tier:
Bronze
Up to 0.2% weekly cashback
Silver
Up to 0.5% weekly cashback
Gold
Up to 0.7% weekly cashback
Platinum
Up to 1.0% weekly cashback
Diamond
Up to 1.2% weekly cashback
Based on your activity and consistency, you may advance to a higher VIP tier. The criteria for advancing to each tier are set by 999bh and are subject to change. Cashback is provided automatically on a weekly basis.
6. Fair Play and Security
Fair Play Policy
999bh is committed to ensuring a balanced and fair environment for all players. The following activities are strictly prohibited:
- Playing using any software, bot, or automated system.
- Attempting to exploit system vulnerabilities or bugs.
- Colluding with other players to win by unfair means.
- Attempting to hack accounts or gain unauthorised access.
- Clearly violating bonus terms and conditions.
Security Measures
999bh is committed to operating a safe and reliable platform. We take the following steps:
- All data is kept secure using SSL encryption technology.
- Suspicious activity is monitored automatically.
- Identity is confirmed through a verification process.
- All transactions are processed through encrypted channels.
- Personal information is stored in accordance with the privacy policy.
7. Prohibited Activities and Restrictions
The following activities are completely prohibited on the 999bh platform. Violations may result in the account being closed immediately and funds being forfeited:
- One person operating multiple accounts.
- Registering using a fake or false identity.
- Money laundering or suspicious financial activity.
- Betting funded by a third party.
- Fraudulent activity against the platform.
- Harassing or attempting to harm other members.
- Infringing the platform's copyright or intellectual property.
- Sending malware or harmful software.
- Bonus abusing or system exploitation.
- Assisting minors in using the platform.
8. Account Closure and Suspension
Account Closure by 999bh
999bh may close or suspend any account without prior notice in the following circumstances:
- Violation of these terms and conditions.
- Fraudulent or deceptive activity.
- Providing false information.
- Extended period of account inactivity.
- At the direction of law enforcement agencies.
Account Closure by the User
You may request to close your account at any time:
- Contact us via 24/7 live chat.
- Send an email to [email protected].
- Withdraw all valid balances before closing the account.
- Any active bonus will be cancelled.
- A self-exclusion option is also available for responsible gaming.
9. Responsible Gaming Policy
999bh believes that betting is a recreational activity and should be enjoyed responsibly. We place the highest priority on the health and well-being of our players.
- Do not bet beyond your means — only bet what you can afford to lose.
- Do not treat betting as a source of income.
- If you feel that betting is having a negative impact on your life, please contact us.
- Speak with the support team to access deposit limits, session limits, and self-exclusion options.
For more information on responsible gaming, visit our Responsible Gaming page.
10. Intellectual Property and Copyright
All content on the 999bh platform — including text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the intellectual property of 999bh and is protected by international copyright law.
- Reproducing, distributing, or modifying any content from the platform without prior written permission from 999bh is prohibited.
- Limited viewing of content is permitted for personal and non-commercial use.
- Unauthorised use of 999bh trademarks and logos will be considered a copyright violation.
11. Limitation of Liability
To the maximum extent permitted by applicable law, 999bh is not liable for the following:
- Temporary unavailability of the platform or technical issues.
- Losses caused by internet connection problems.
- Delays or errors by third-party payment providers.
- Losses caused by unforeseen technical disruptions.
- Losses arising from the user's own negligence or failure of security measures.
However, 999bh always strives to ensure the highest level of service for its users and works to resolve any issues promptly.
12. Privacy and Data Protection
Protecting your personal information is a top priority for 999bh. Details on how we collect, use, and protect your information can be found in our Privacy Policy.
- Your personal information is not sold to third parties.
- Information is used only for service improvement and security.
- All data is kept secure using SSL encryption technology.
- To request to view, correct, or delete your information, contact our support team.
13. Dispute Resolution Process
Follow the process below to resolve any dispute or complaint:
- First, report the issue through our 24/7 live chat — most problems are resolved at this stage.
- If the issue is not resolved via live chat, send a detailed description to [email protected].
- 999bh will provide an initial response within 48 hours of receiving the complaint by email.
- For complex disputes, a full investigation may take up to 14 business days.
999bh is committed to resolving all disputes fairly and impartially.
14. Changes to Terms and Conditions & Their Effect
999bh reserves the right to amend, add to, or remove any part of these terms and conditions at any time. In the event of changes:
- For significant changes, a notification will be sent to the registered email address.
- Updated terms and conditions will take effect from the date they are published on the website.
- Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
- If you do not agree to the new terms and conditions, please request the closure of your account.
These terms and conditions are written in Bengali and are governed by the laws and regulations applicable in Bangladesh.